Resume
Summary/Objective
A hardworking, detail-oriented, and dedicated professional with experience in sales, customer service, inventory management, and team leadership. Proven ability to manage daily operations, ensure customer satisfaction, and contribute to business growth in fast-paced environments.
Work Experience
Mobile Expert
T-Mobile, South Dakota & Michigan
November 2022 – Present
- Drive sales of mobile devices and services, consistently meeting and exceeding targets.
- Manage inventory, ensuring accurate stock levels and efficient product display.
- Provide exceptional customer service and retention, resolving issues and building lasting relationships.
- Handling cash management and daily financial transactions with precision.
- Maintain store cleanliness and organization to enhance the customer experience.
Shift Manager
Cracker Barrel, South Dakota
July 2018 – November 2022
- Managed daily shift operations, including staff scheduling and task delegation.
- Oversaw inventory and truck deliveries, ensuring efficient stock rotation and supply.
- Handled cash management and maintained accurate daily logs.
- Provided excellent customer service, addressing inquiries and resolving complaints.
- Ensured adherence to cleanliness and safety standards within the establishment.
- Assisted with cooking and food preparation as needed to support kitchen operations.
Education
High School Diploma
Chippewa Valley High School, Macomb, Michigan
Graduated 2015
- Primary focus on marketing and buisness economics.
Skills
- Sales & Customer Service: Customer Retention, Relationship Building, Problem Solving
- Operations Management: Inventory Management, Cash Handling, Scheduling, Daily Logs
- General Skills: Cleaning, Organization, Team Leadership, Detail-Oriented, Reliability
- Software/Tools: UKG, eams, Azure, Okta, SSO systems, Authenticator, Workday
Certifications
- Azure AZ-400: Designing and Implementing Microsoft DevOps Solutions - Earned 2021
- Nucamp Full-stack Boot Camp - Completed 2021